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6026375
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Patent Details
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Inventor
Anthony D Hall { }
Walden B Crabtree, Jr { }
Frederick A Volk { }
Assignee
Nortel Networks Corporation { }
IPC Codes
G06F 17/60
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Patent Office: United States of America Patent and Trademark Office. Granted Patents (USPTO) 
Title: Method and apparatus for processing orders from customers in a mobileenvironment
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Application No: 8/987142
Publication No: 6026375
Application Date: 1997-12-05
Publication Date: 2000-02-15
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Abstract
A method and system that enables service providers to receive an order from a mobile customer, receive customer location information from a location determination system, and schedule the completion of the customer's order to coincide with the customer's arrival at a local facility able to satisfy the customer's order. In one embodiment, the mobile customer is associated with a tracking device connected to a mobile location determination system that determines the customer's location, which is then given to the service provider. The service provider uses the customer's location to determine a local facility that can satisfy the customer's order. The service provider transmits the order to the local facility and schedules the fulfillment of the order to coincide with the customer's arrival at the local facility. To further expedite the order, customers may pay electronically for the service in advance. The service provider also may maintain a database of customer transactions that can be used to determine customer preferences.
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US6026375 at USPTO
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Referenced by : 146 patent(s) worldwide
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Reference cited : 12 patent(s) worldwide
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